Privacy Policy
Effective Date: 3 September 2026
Contact: barry@barryison.com.au
This Privacy Policy explains how Barry Ison Real Estate collects, uses, stores, and protects personal information when you use our website, submit an enquiry, communicate with us, or use our services.
By using this website, submitting your information, or communicating with Barry Ison Real Estate, you agree to the collection and use of your personal information as described in this Privacy Policy.
1. Who We Are
Barry Ison Real Estate provides property investment guidance, property-related information, and support for individuals interested in property investment opportunities. This Privacy Policy applies to personal information collected through our website, enquiry forms, phone calls, emails, text messages, consultations, and related communications.
2. Personal Information We Collect
We may collect personal information including your name, email address, phone number, location or suburb, property investment interests, enquiry details, communication history, information submitted through website forms, appointment or consultation details, and any other information you choose to provide. We may also collect technical information when you use our website, including your IP address, browser type, device type, pages visited, time spent on the website, referral source, cookies, and tracking data.
3. How We Collect Personal Information
We may collect personal information when you visit our website, submit an enquiry form, request a consultation, contact us by phone, email, SMS, or online form, communicate with us about property investment opportunities, interact with our ads or online content, opt in to receive follow-up communication, or use our services. We may also collect information through third-party tools such as website analytics, CRM systems, advertising platforms, email systems, SMS platforms, and form submission tools.
4. Why We Collect Personal Information
Barry Ison Real Estate collects personal information to respond to enquiries, contact you about your property investment goals, provide property-related information, arrange consultations or follow-up calls, send requested information, manage client relationships, provide services, maintain business records, improve the website and user experience, measure marketing and advertising performance, comply with legal obligations, and protect our business, website, and users.
5. Phone, Email, and SMS Communications
By submitting your contact details, you consent to Barry Ison Real Estate contacting you by phone, email, or SMS in relation to your enquiry, property investment interests, requested services, or relevant follow-up information. Where you provide consent to receive text messages, you consent to receive non-marketing text messages from Barry Ison Real Estate regarding your enquiry about property investment opportunities. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications by replying STOP, following any unsubscribe instructions provided, or contacting us directly.
You may opt out of email communications by using the unsubscribe link where available or contacting us directly.
6. Marketing Communications
Barry Ison Real Estate may send marketing communications where permitted by law, including updates, property-related information, educational content, or relevant opportunities. We will only send commercial electronic messages where we have consent or are otherwise permitted to do so by law. You can unsubscribe from marketing communications at any time.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the website and to improve our services. These tools may collect information such as pages visited, links clicked, device information, browser information, approximate location, referral source, and advertising interactions. We may use tools such as Google Analytics, Meta Pixel, CRM tracking, or similar technologies. You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
8. Disclosure of Personal Information
Barry Ison Real Estate may disclose personal information to third parties where necessary to operate the business, provide services, respond to enquiries, or comply with legal obligations. This may include CRM providers, website hosting providers, email service providers, SMS providers, analytics providers, advertising platforms, payment processors if applicable, professional advisers, contractors or service providers, and legal or regulatory authorities where required by law.
We do not sell your personal information.
9. Third-Party Platforms
Our website and services may use third-party platforms including Google, Meta, email providers, SMS providers, website hosting providers, analytics tools, form submission tools, and CRM platforms.
These third-party providers may collect, store, or process personal information according to their own privacy policies and terms.
10. Data Storage and Security
Barry Ison Real Estate takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We store and process information using secure systems and access controls. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer required, we will take reasonable steps to destroy or de-identify it in accordance with applicable law.
12. Access and Correction
You may request access to the personal information we hold about you, or request that we correct or update information that is inaccurate, incomplete, or out of date. To make a request, contact us using the details provided in this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
13. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take steps to delete that information.
14. International Transfers
Your personal information may be stored or processed by third-party providers located outside of Australia. By using our website and services, you consent to the transfer of your personal information to these providers in accordance with this Privacy Policy and applicable law.
15. Changes to This Privacy Policy
Barry Ison Real Estate may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.
16. Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Barry Ison Real Estate
Email: barry@barryison.com.au
